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Our Complaints Policy
Additional Information
We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, you do have a complaint regarding the credit broking service we provide you with then please let us know either in person, in writing or via the telephone and we will seek to resolve your compliant promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows: Write to them at Exchange Tower, London, E14 9SR Telephone: 0800 023 4567 Email: complaint.info@financial-ombudsman.org.uk Website: www.financial-ombudsman.org.uk
If you would like to get in touch with ourselves you can email staffordvansalesltd@outlook.com or by phone 07912486916.